How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense
This is an audio summary of How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense by Suzette Haden Elgin.
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others-or deliver necessary negative messages of your own-without sacrificing your dignity or principles. You'll learn to: Keep domestic disagreements from escalating. Deliver criticism to coworkers, employers, or employees. Handle aggressive, negative comments about race, politics, or religion. Provide discipline without increasing hostility. Use language that reduces tension and creates rapport in every situation.
File size: 663 KB
Pages: 208 pages
Publisher full info: Wiley; 1 edition (April 8, 1997)
Sold by: Amazon Digital Services, Inc.
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